If 2020 was the year of COVID and retail disruption, 2021 was a chance to chart a more permanent path forward. See where Gorgias has been — and what’s next.

Employee engagement is one of the top ingredients of productivity, work quality, and retention. But how do you engage them in our new hybrid work reality?

We're thrilled to announce our SOC 2 Type II certification as part of our ongoing commitment to providing you the highest level of security assurance.

Like anything in your company, your compensation policy should reflect your company’s values. Here’s how we build a public salary calculator to reflect ours.

Learn how good customer support, and treating your customers with respect can lead to tens of thousands of dollars in sales.

Gorgias is committed to supporting members of the Black community against racism, prejudice, and hate.

Learn why Gorgias doesn't offer performance-based compensation, and what we do instead.

Gorgias’ Series C funding will support our goal to help ecommerce merchants drive revenue growth by improving customer experience, retention, and conversion rates.

Today, we’re thrilled to announce that we’ve raised a $1.5 million Seed round led by Charles River Ventures and Amplify Partners.

The Covid-19 pandemic has dramatically accelerated the move from offline to online in retail. This got us busier than ever supporting our merchants, new and old, to ensure we help them work towards providing exceptional customer service.

Today, we’re sharing that we raised $29 million in Series C-2 funding from our existing investors, including Shopify. Here's what that means for our customers.

Learn how Gorgias builds high talent density through hiring, nurturing, addressing underperformance, and tracking key team metrics.