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Shopify
Gorgias in 2021: 8,000 ecommerce brands turned support challenges into $1.1 billion
If 2020 was the year of COVID and retail disruption, 2021 was a chance to chart a more permanent path forward. See where Gorgias has been — and what’s next.
7 min read . By Ryan Baum
By Ryan Baum
Gorgias’ Playbook for Engaging Employees in a Hybrid World
Employee engagement is one of the top ingredients of productivity, work quality, and retention. But how do you engage them in our new hybrid work reality?
6 min read . By Gorgias People Team
By Gorgias People Team
Growing At Gorgias: Interview with Yohan Loyer (Strategic Partner Manager EMEA)
5 min read . By Vladislava Genova
By Vladislava Genova
It’s Official: Gorgias is Now SOC 2 Type II Certified
We're thrilled to announce our SOC 2 Type II certification as part of our ongoing commitment to providing you the highest level of security assurance.
1 min read . By Camille Savary
By Camille Savary
How We Built an International SaaS Salary Calculator for Our Distributed Team
Like anything in your company, your compensation policy should reflect your company’s values. Here’s how we build a public salary calculator to reflect ours.
5 min read . By Gorgias People Team
By Gorgias People Team
Eli Weiss of Olipop Shares How You Too Can Make $10,000 in Less than 15 Minutes - Without Discounts!
Learn how good customer support, and treating your customers with respect can lead to tens of thousands of dollars in sales.
3 min read . By Lucas Walker
By Lucas Walker
Our contribution to help fight discrimination and racism
Gorgias is committed to supporting members of the Black community against racism, prejudice, and hate.
1 min read . By Romain Lapeyre
By Romain Lapeyre
Why We Don't Increase Salaries Each Year Based On Performance
Learn why Gorgias doesn't offer performance-based compensation, and what we do instead.
9 min read . By Gorgias People Team
By Gorgias People Team
Gorgias’ $30 Million Series C and the Future of Customer Experience for Online Stores
Gorgias’ Series C funding will support our goal to help ecommerce merchants drive revenue growth by improving customer experience, retention, and conversion rates.
13 min read . By Romain Lapeyre
By Romain Lapeyre
We've raised a Seed Round!
Today, we’re thrilled to announce that we’ve raised a $1.5 million Seed round led by Charles River Ventures and Amplify Partners.
1 min read . By
By
Why we raised our Series B, and what that means for our merchants
The Covid-19 pandemic has dramatically accelerated the move from offline to online in retail. This got us busier than ever supporting our merchants, new and old, to ensure we help them work towards providing exceptional customer service.
2 min read . By Romain Lapeyre
By Romain Lapeyre
Announcing Our Series C-2 Funding & the AI-powered Future of CX
Today, we’re sharing that we raised $29 million in Series C-2 funding from our existing investors, including Shopify. Here's what that means for our customers.
5 min read . By Romain Lapeyre
By Romain Lapeyre
Gorgias in 2021: 8,000 ecommerce brands turned support challenges into $1.1 billion
If 2020 was the year of COVID and retail disruption, 2021 was a chance to chart a more permanent path forward. See where Gorgias has been — and what’s next.
7 min read . By Ryan Baum
By Ryan Baum
Gorgias’ Playbook for Engaging Employees in a Hybrid World
Employee engagement is one of the top ingredients of productivity, work quality, and retention. But how do you engage them in our new hybrid work reality?
6 min read . By Gorgias People Team
By Gorgias People Team
Growing At Gorgias: Interview with Yohan Loyer (Strategic Partner Manager EMEA)
5 min read . By Vladislava Genova
By Vladislava Genova
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Create powerful self-service resources
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