Ebooks by Gorgias

A collection of downloadable ebooks filled with strategies, data, and expert insights to improve your ecommerce customer journey.

2025 Ecommerce Trends: AI Adoption and Smarter Tech Stacks

Struggling with too many tools? Learn what ecommerce professionals think about consolidating their tech stacks—the benefits, deterrents, and how AI is changing how they work.
Struggling with too many tools? Learn what ecommerce professionals think about consolidating their tech stacks—the benefits, deterrents, and how AI is changing how they work.
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Behind the Hype: What Ecommerce Brands Think About AI in 2024

What do 1,100+ customer service professionals think about AI? Discover how they’re using it, its benefits, and the challenges they face.
What do 1,100+ customer service professionals think about AI? Discover how they’re using it, its benefits, and the challenges they face.
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Gorgias Convert Boot Camp by Brandon Amoroso

Turn first-time shoppers into repeat customers with the power of personalization.
Turn first-time shoppers into repeat customers with the power of personalization.
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Automation Power Kit 🧰 by Brandon Amoroso

A complete step-by-step guide to easily automate 30% of your support tickets!
Unlock the full potential of Gorgias Automate. A complete step-by-step guide to easily automate 30% of your support tickets!
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CX UNLOCKED Guidebook by Eli Weiss

Within these pages, we'll take a deep dive into the essence of CX, unraveling the mission and vision of genuine CX excellence.
From first impressions to lasting loyalty. A comprehensive guide packed with everything you need to create magical experiences.
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