Join us for Moments That Matter: Meet the Modern Helpdesk
September 10 at 12PM EST.
Save your seat

Upcoming and On-demand Events

Upcoming events
On-demand webinars
Filter by event type
Sort by date

AI in CX Episode 1

AI in CX Episode 1

Webinar

We’re kicking off episode one of our AI in CX series with Amber van den Berg. After leading CX at Wildride and achieving a 60% automation rate, Amber is excited to share AI advice with growing brands.

​

During the session, Amber will walk us through:

  • Her journey from an AI skeptic to a self-proclaimed “Automation Wizard”
  • The AI Roadmap to transform brands from hesitation to AI implementation to automation
  • The first steps you actually should take to kickstart your AI in CX strategy 

​

Can't make it? Register anyway, and we'll send you the recording and a framework that you can apply to your business.

Join 'AI in CX Episode 1' — a global webinar on October 9, 2025 exploring AI-driven customer experience strategies, trends, and practical use cases. Live online, open to global attendees.
Thursday, October 9, 2025
—
October 9, 2025
Global
,
Global
Global
12:00 am
Save your seat

20 Data Driven Plays for Q4 Success

Webinar

We’re excited to partner with Triple Whale to bring you a powerhouse webinar designed to help you crush Q4. Join top ecommerce operators, agencies, and tech leaders as they share 20 proven strategies you can apply immediately to boost revenue, optimize operations, and scale smarter.

Don’t miss insights from Gorgias and other leaders who’ve mastered the Q4 playbook

Join the online webinar 20 Data-Driven Plays for Q4 Success on October 23, 2025 to explore 20 actionable, data-driven strategies to boost Q4 performance.
Thursday, October 23, 2025
—
October 23, 2025
Online
,
Online
Online
12:00 am
Save your seat

DTCx Halloween Webinar 2025

DTCx Halloween Webinar 2025

Webinar

This Halloween, come and uncover the secrets to a seamless and successful Black Friday Cyber Monday (BFCM). Learn how to avoid the common pitfalls that can spook your customers and turn potential sales into haunting losses. Our panel of industry experts from Gorgias, Consio and TalentPop will guide you through strategies that ensure your BFCM is a treat, not a trick:

  • Expert Insights: Hear from leaders in customer experience, eCommerce analytics, review management, and customer engagement.
  • Actionable Strategies: Get practical tips on enhancing your customer journey and maximizing conversions.
  • Interactive Q&A: Bring your questions to our live Q&A session and get answers directly from the experts.
DTCx Halloween Webinar 2025 — Live global webinar on October 31, 2025. Attend online from anywhere worldwide.
Friday, October 31, 2025
—
October 31, 2025
Global
,
Global
Global
12:00 am
Save your seat

No events match these filters

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Sort by date

DTCx 5 Tools to Scale Your CX Sept 2025

DTCx 5 Tools to Scale Your CX Sept 2025

Webinar
DTCx 5 Tools to Scale Your CX Sept 2025 — Webinar (Global) on September 30, 2025. Discover five automation tools and strategies to streamline workflows, speed responses, personalize interactions, and free your team for higher‑value work.
September 30, 2025
—
September 30, 2025
Global
,
Global
Global
12:00 am
View webinar

DTCx Webinar BFCM Unlocking Omnichannel

DTCx Webinar BFCM Unlocking Omnichannel

Webinar
DTCx Webinar BFCM Unlocking Omnichannel — Join this global webinar on September 10, 2025 to prepare for BFCM with actionable omnichannel strategies for DTC brands. Live online; global audience.
September 10, 2025
—
September 10, 2025
Global
,
Global
Global
12:00 am
View webinar

Moments That Matter

Q3 Product Launch: The Helpdesk Moment

Webinar
Moments That Matter — Webinar on Sept 10, 2025 (Global): As AI handles routine tickets, your team faces higher-stakes interactions—birthdays, wedding gifts, VIP experiences. Join to see powerful Helpdesk upgrades that make it the command center for meaningful, brand-defining customer experiences.
September 10, 2025
—
September 10, 2025
Global
,
Global
Global
12:00 am
View webinar

Behind the Hype with DTCx

Behind the Hype with DTCx

Webinar
Join Behind the Hype with DTCx — a LIVE webinar on Aug 14, 2025 at 1PM EST (Global). Katherine Goodman (Cornbread Hemp) with experts from Gorgias & Stamped cut through AI eCommerce hype with real-world wins, retention tactics, balancing automation & authenticity, and actionable CX strategies.
August 14, 2025
—
August 14, 2025
Global
,
Global
Global
12:00 am
View webinar

DTCx Ultimate Shopify Customer Journey Ep 15

DTCx Ultimate Shopify Customer Journey Ep 15

Webinar
DTCx Ultimate Shopify Customer Journey Ep 15 — July 31, 2025 | Webinar (Global). Join live to scale your Shopify CX: learn to proactively design and map 360° customer journeys, break team silos, uncover roadblocks, and apply practical tactics to deliver consistent, best‑in‑class experiences.
July 31, 2025
—
July 31, 2025
Global
,
Global
Global
12:00 am
View webinar

AI Agent 2.0 Launch Webinar

Webinar
AI Agent 2.0 Launch Webinar on July 16, 2025 (Webinar, Global). See how AI Agent turns live chat into a 24/7 scalable conversion engine for pre‑sales and post‑purchase support. Hear brands and agencies share tactics to boost CX, ecommerce, and marketing.
July 16, 2025
—
July 16, 2025
Global
,
Global
Global
12:00 am
View webinar

DTCx Human AI Striking the Right Balance

DTCx Human + AI Striking the Right Balance

Webinar
DTCx Human AI Striking the Right Balance — Join Gorgias, TalentPop, Attentive & Soar on June 30, 2025 for a global webinar on blending AI efficiency with human empathy, scaling DTC without sounding robotic, real-world AI+human examples and CX automation best practices.
June 30, 2025
—
June 30, 2025
Global
,
Global
Global
12:00 am
View webinar

DTCx How to Deliver an Omnichannel Experience

DTCx How to Deliver an Omnichannel Experience

Webinar
DTCx How to Deliver an Omnichannel Experience — Webinar (May 22, 2025, Global). Learn to unify customer data for personalized engagement, drive conversions across the journey, apply human-centered automation, and review real-world ecommerce examples. Save your seat.
May 22, 2025
—
May 22, 2025
Global
,
Global
Global
12:00 am
View webinar

Gorgias Connect 2025

Gorgias CX Connect 2025

Tradeshow
Gorgias Connect 2025: May 7–8 at Hudson Loft, Los Angeles. Two-day tradeshow on AI in ecommerce featuring headline speaker Tiana Abdulmassih (OpenAI), panels, hands-on workshops, Networking Alley, great food & drinks, plus an epic 10-year anniversary afterparty on May 8.
May 7, 2025
—
May 8, 2025
Los Angeles
,
United States of America
AMER - West
12:00 am
View webinar

DTCx Ultimate Shopify Customer Journey Episode 14

Ultimate Shopify Customer Journey Episode 14

Webinar
Join a global webinar on April 30, 2025: DTCx Ultimate Shopify Customer Journey (Episode 14) exploring how top Shopify brands map and improve the D2C customer journey. Learn to proactively design journeys, break team silos, create 360° views, spot roadblocks and deliver consistent CX.
April 30, 2025
—
April 30, 2025
Global
,
Global
Global
12:00 am
View webinar

DTCx Webinar AI Powered Personalization

DTCx Webinar AI-Powered Personalization

Webinar
DTCx Webinar AI Powered Personalization — April 17, 2025 (Global). Discover how AI transforms eCommerce personalization with practical strategies for hyper-relevant shopping, real brand examples, and actionable tactics to boost conversions, customer retention, and AOV.
April 17, 2025
—
April 17, 2025
Global
,
Global
Global
12:00 am
View webinar

DTCx Ultimate Shopify Journey Episode 13

DTCx Ultimate Shopify Journey Episode 13

Webinar
Join us on February 20, 2025, for a #Global webinar diving into top Shopify brands' strategies for seamless customer journeys. Discover real-world examples and actionable tactics to boost satisfaction and loyalty. Learn from expert speakers and elevate your Shopify experience. Don't miss this chance to learn from the best!
February 20, 2025
—
February 20, 2025
Global
,
Global
Global
12:00 am
View webinar

DTCx Webinar How to Show LOVE to your Customers Through Exceptional CX

DTCx Webinar: How to Show LOVE

Webinar
Join industry leaders from Gorgias, Okendo, Aventus, and Consio this Valentine’s Day, February 14, 2025, for a #Global webinar on creating meaningful, loyalty-building customer experiences. Discover personalized, proactive, and seamless CX strategies to win hearts and carts in 2025. Gain insights from top CX professionals to elevate your customer relationships.
February 14, 2025
—
February 14, 2025
Global
,
Global
Global
12:00 am
View webinar

Post-BFCM Learnings with DTCx

DTCx Webinar Post-BFCM Learnings

Webinar
Join top ecommerce experts from Gorgias, Shipbob, Tinuiti, and Triple Whale on January 30, 2025, for a #Global webinar. Gain exclusive insights, strategies, and actionable takeaways to power your brand into 2025. Learn how leading brands thrived during BFCM and discover fresh strategies to boost customer retention and optimize fulfillment.
January 30, 2025
—
January 30, 2025
Global
,
Global
Global
12:00 am
View webinar

Post-BFCM Learnings with DTCx

DTCx Webinar Post-BFCM Learnings

Webinar
Join top ecommerce experts from Gorgias, Shipbob, Tinuiti, and Triple Whale on January 30, 2025, for a #Global webinar. Gain exclusive insights, strategies, and actionable takeaways to power your brand into 2025. Learn how leading brands thrived during BFCM and discover fresh strategies to boost customer retention and optimize fulfillment.
January 30, 2025
—
January 30, 2025
Global
,
Global
Global
12:00 am
View webinar

BFCM Conversion Boost Webinar

BFCM Conversion Boost Webinar

Webinar
Prepare your eCommerce store for the busiest shopping season with our 1-hour webinar on October 24, 2024. Learn from eCommerce experts as they share strategies to boost conversions and revenue during Black Friday Cyber Monday. Discover how Convert by Gorgias can transform customer interactions into sales. #Global #Webinar
October 24, 2024
—
October 24, 2024
,
12:00 am
View webinar

Omnichannel Unpacked Webinar 2024

Commerce Unpacked with Gorgias

Webinar
Tune into the next episode of Commerce Unpacked featuring Gorgias on Wednesday, May 15th. Join Lauren Lovato, Commercial Partner Manager at Gorgias, as she explores building an omnichannel customer support strategy. Learn to offer seamless support across channels, meet customers where they are, and enhance their experience. Save your spot for this #Global webinar.
June 5, 2024
—
June 5, 2024
,
12:00 am
View webinar

DTCx Ultimate Shopify Customer Journey Episode 10

DTCx Ultimate Shopify Customer Journey Episode 10

Webinar
Join us on May 8, 2024, for a #Global webinar exploring the DTCx Ultimate Shopify Customer Journey. Learn to actively shape customer journeys, foster team collaboration, and map interactions for a 360-degree view. Gain practical tips for delivering top-notch experiences and identifying journey roadblocks.
May 8, 2024
—
May 8, 2024
,
12:00 am
View webinar

AI and Automation Webinar with AfterShip

AI and Automation: Reshaping Tomorrow's eCommerce

Webinar
Join a fireside chat with Gorgias, Afterships, Toki, and Nostra.ai on May 2, 2024, to explore how brands and retailers can use AI and automation to enhance the customer journey and drive growth. Hear from Compound Studio on leveraging AI for customer loyalty and retention. #Global #Webinar
May 2, 2024
—
May 2, 2024
,
12:00 am
View webinar

5 New Imperatives from The Giants of Ecomm: Agital, Gorgias, and Yotpo

5 New Imperatives from The Giants of Ecomm: Agital, Gorgias, and Yotpo

Webinar
Join us on May 1, 2024, for a #Global webinar where Agital, Gorgias, and Yotpo will reveal five key imperatives for disruptive growth. Discover how AI can enhance efficiency, integrate tech stacks for sales, set ambitious acquisition goals, maximize first-party data, and select the ideal media mix. Drive more revenue and achieve breakthroughs in efficiency.
May 1, 2024
—
May 1, 2024
,
12:00 am
View webinar

Mastering Shopify Customer Engagement with 3 Apps

Shopify Customer Engagement with 3 Apps!

Webinar
Join us on April 18, 2024, for a game-changing global webinar focused on mastering Shopify customer experience. Discover insights with top apps: Gorgias, Triple Whale, and Justuno. Enhance your e-commerce strategy and elevate customer satisfaction. Don't miss this opportunity to transform your business! #Global #Webinar
April 18, 2024
—
April 18, 2024
,
12:00 am
View webinar

DTCx7 Global

DTCx7 Global

Webinar
Join us on April 3, 2024, for the largest virtual ecommerce event, featuring industry leaders from Love Wellness, Shinesty, Biologi, BOOM by Cindy Joseph, OBVI, TUSHY, and more. Gain unparalleled insights, network globally, and explore groundbreaking strategies across North America, EMEA, and APAC. #Global #Webinar
April 3, 2024
—
April 4, 2024
,
12:00 am
View webinar

The Future of D2C in 2024 Chargeflow Webinar

The Future of D2C in 2024

Webinar
Join us on March 27, 2024, for a #Global webinar featuring a roundtable with eCommerce visionaries. Discover insights from top DTC brands and stars in 10-min segments packed with actionable strategies. Explore emerging trends, novel payment tech, consumer behavior shifts, and marketing innovations shaping the future of online retail.
March 27, 2024
—
March 27, 2024
,
12:00 am
View webinar

6 Tools To Increase Revenue At Each Stage of The Customer Journey

6 Tools To Increase Revenue At Each Stage of The Customer Journey

Webinar
Join our #Global webinar on March 12, 2024, to explore innovative tools and tactics for driving revenue growth. Perfect for small business owners, marketers, and sales professionals, this virtual event will guide you through leveraging strategies at each stage of the customer journey for long-term success.
March 12, 2024
—
March 12, 2024
,
12:00 am
View webinar

CX All Star Webinar #2

CX All Star Webinar #2

Webinar
Celebrate International Women's Day with us at the "Women in CX All Stars" webinar on March 8, 2024. Join top female leaders as they share insights and strategies in customer experience. Engage with experts, connect with peers, and gain practical tools to enhance your CX skills. #Global #Webinar
March 8, 2024
—
March 8, 2024
,
12:00 am
View webinar

TikTok Unpacked

5 Tips to Scale CX for Your TikTok Shop

Webinar
Join us on February 28, 2024, for a #Global webinar hosted by Shipbob. Alex Boggie from Gorgias will share five essential tips to scale your TikTok Shop's customer experience. Learn to tackle CX challenges, boost engagement, streamline processes, and leverage feedback with real-world examples. Perfect for both newcomers and seasoned TikTok sellers.
February 28, 2024
—
February 28, 2024
,
12:00 am
View webinar

Worldwide Talks Virtual

Worldwide Talks Virtual with Gorgias

Webinar
Join us for the 10th edition of The Worldwide Talks on February 15, 2024. This #Global webinar brings together influential figures in fashion and tech, fostering networking, innovation, and knowledge sharing. Hosted by FASHINNOVATION, explore themes like design, sustainability, and manufacturing in a dynamic multimedia platform.
February 15, 2024
—
February 15, 2024
,
12:00 am
View webinar

DTCx Ultimate Shopify Customer Journey Episode 9

DTCx Ultimate Shopify Customer Journey Episode 9

Webinar
Join us on February 7, 2024, for Episode 9 of the DTCx Ultimate Shopify Customer Journey series. This webinar offers expert insights from leading eCommerce professionals on advanced Shopify strategies, customer experience optimization, and practical tips to boost store performance. A must-watch for DTC brands aiming to elevate their Shopify game. #Global
February 7, 2024
—
February 7, 2024
,
12:00 am
View webinar

Omnichannel Commerce Summit

Omnichannel Commerce Summit

Webinar
Join hundreds of ecommerce practitioners on January 17, 2024, for a five-hour live stream event featuring interviews with leading merchants and industry experts. Enjoy interactive Q&A, prize giveaways, and access to an in-depth video library on major marketplaces, service providers, and technologies. #Global #Webinar
January 17, 2024
—
January 17, 2024
,
12:00 am
View webinar

NRF 2024

NRF 2024 Retail's Big Show

Tradeshow
Join us on January 14, 2024, in New York City for NRF Nexus, where titan technologists, marketing masters, and digital gurus converge. Engage in expert-led think tanks, enriching sessions, and networking experiences. Discover how Gorgias is revolutionizing customer service and transforming the retail landscape.
January 14, 2024
—
January 16, 2024
,
12:00 am
View webinar
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.