Provide rapid, personalized support to your shoppers without switching tabs.
Provide rapid and personalized support to your shoppers without switching tabs all day long.
Whether you're starting conversations with new or returning customers or updating orders, Gorgias instantly syncs your current data with WooCommerce. This real-time synchronization ensures that interactions and order information are always up-to-date for both support agents and customers.
Stop asking for information you already have. Streamline your processes to minimize repetitive requests and provide a smoother experience.
Use advanced tools to determine customer intent and sentiment in messages. This reliable detection feature allows you to resolve tasks and support issues quickly and effectively.
Give a personal touch to your responses, even with automation. Tailor interactions based on customer history and preferences to make every conversation feel unique.
Boost efficiency for both customers and support teams alike by automating routine inquiries. This not only saves valuable time but also streamlines workflows, leading to greater productivity.
Regularly monitor and analyze support performance with access to various key metrics. Gaining insights into your team's support quality lets you improve and enhance overall customer satisfaction.