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Playbooks by Gorgias

A collection of free, un-gated playbooks to help your ecommerce brand level up your CX and support.
Shopping Assistant

The AI Shopping Assistant Playbook to Drive +60% More Conversions

A guide to using Gorgias Shopping Assistant to turn every conversation into a sales opportunity. Sign up for more templates, resources, and real-world examples.
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Automate

The Complete Guide to Meeting Customer Expectations This Holiday Season

Struggling to keep up with customer expectations? This is how CX teams are tackling challenges with data-driven strategies this holiday season.
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Automate

How to Automate 30%+ of Support Volume with AI Agent + Flows

A step-by-step guide to using Gorgias AI Agent to offer instant resolutions via email and chat.
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Convert

Stop Marketing, Start Converting

Learn to convert online visitors into sales more effectively with Gorgias Convert. Explore key CRO strategies and actionable steps to boost your ecommerce success.
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Convert

Convert Campaigns Library

Explore campaign examples based on top brands to inspire your Convert strategy. You’ll find campaigns to use across your website, on product pages, for exit intent, and more.
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Customer Experience

The CX-Driven Growth Playbook

Learn how to lift revenue by 44% by making your customers happier, based on 25 interviews and research from 10,000 DTC brands.
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