Gorgias Voice

Support by phone, from your Helpdesk

Gorgias Voice cuts resolution time by 60% by centralizing conversations, ticket history, and Shopify data in one view—no more tab switching during calls.
Trusted by 15,000 brands on their journey from first order to hundreds of millions in sales globally

Phone support for Shopify brands that suit your budget

Dial into every conversation with a voice channel built for ecommerce. Unify email, chat, and calls in one workspace to handle complex questions faster, build trust, and boost sales—no extra tools or hidden fees.
Make calls with full conversation history
Get instant view of the full customer timeline, including past conversations across Voice, Chat, SMS and Email. Quickly understand the context before picking up a call to provide faster, more personalized support.
Call smarter with a Shopify-powered solution
Access Shopify-backed insights, recommend products, and create orders seamlessly—all while on a call. Drive more upsells and cross-sells with every conversation.
Setup and start calling in minutes
Create a phone number instantly and manage billing, onboarding, and support from Gorgias, with no technical setup required.
Scale your team without limits
Handle high call volumes, make unlimited international calls, add agents as your team scales, and manage multiple phone numbers.
"Having all our tickets centralized in Gorgias, whether from calls, emails, or SMS, lets us manage customer history seamlessly and deliver better service."
Jesse Straeter
CEO

Personal, high-quality support on phone

Boost customer satisfaction with real-time conversations and instant context.

Rated & trusted by the best in the business

4.6 G2
4.3 Shopify App Store
4.1 Trustpilot
"Switching from Google Voice to Gorgias Voice was a game-changer. When customers call, their entire history shows up—orders, past tickets, and subscriptions."
Katherine Goodman
Director of Retention Marketing & Customer Experience
Discover why more than
15,000 brands choose Gorgias
Start free trial