Customer Service Channels

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How to Pick the Best Customer Service Channels for your Brand

Learn about the key customer service channels to support your shoppers, plus how to choose the right channels for your team.
13 min read . By Halee Sommer
By Halee Sommer

How Omnichannel Communication Can Drive Revenue & Boost Customer Loyalty

Learn how to build an effective omnichannel communication strategy and discover its benefits for your business.
15 min read . By Fadeke Adegbuyi
By Fadeke Adegbuyi

You’re Doing It Wrong: Better Ways to Use Email as a Customer Service Channel

Explore actionable tips to make email your stepping stone to faster customer support.
10 min read . By Christelle Agustin
By Christelle Agustin

How to Optimize Your Help Center for AI Agent

AI Agent is coming this July. Learn how to resolve 30%+ of customer support tickets by updating your Help Center.
16 min read . By Christelle Agustin
By Christelle Agustin

How to Reap the Benefits of Automated Chat

Explore how brands debunk chat myths and reap benefits with Gorgias Automate's automated live chat.
8 min read . By Christelle Agustin
By Christelle Agustin

30 Live Chat Customer Service Templates, Responses, and Scripts for Any Situation

Unlock 30 live chat templates for any customer service scenario and boost efficiency and customer satisfaction.
11 min read . By Gorgias Team
By Gorgias Team

How to Pick the Best Customer Service Channels for your Brand

Learn about the key customer service channels to support your shoppers, plus how to choose the right channels for your team.
13 min read . By Halee Sommer
By Halee Sommer

How Omnichannel Communication Can Drive Revenue & Boost Customer Loyalty

Learn how to build an effective omnichannel communication strategy and discover its benefits for your business.
15 min read . By Fadeke Adegbuyi
By Fadeke Adegbuyi

You’re Doing It Wrong: Better Ways to Use Email as a Customer Service Channel

Explore actionable tips to make email your stepping stone to faster customer support.
10 min read . By Christelle Agustin
By Christelle Agustin

FAQ

Create powerful self-service resources
Capture support-generated revenue
Automate repetitive tasks
Create powerful self-service resources
Capture support-generated revenue
Automate repetitive tasks

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