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How to Automate 30%+ of Tickets with AI Agent + Flows

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A step-by-step guide to using Gorgias Automate to offer your customers instant resolutions via email and Chat.
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Automate 30% of Support

What's inside

ChapTer
1

Introduction: Why follow this playbook?

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ChapTer
2

Upgrade your website with self-service Flows

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ChapTer
3

Meet your newest teammate: AI Agent

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ChapTer
4

Onboard your AI Agent with Help Center content

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ChapTer
5

Continue onboarding with Guidance to control AI Agent’s behavior

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ChapTer
6

Automate inquiries that require order updates with Actions

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7

Enable AI Agent to start helping your customers

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ChapTer
8

Observe AI Agent’s interactions, seamlessly in your helpdesk

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Building delightful customer interactions starts in your inbox

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