Product tour
Product
Gorgias Helpdesk
All-in-one support inbox to respond to shoppers
Gorgias Automate
Instant resolutions for happier customers and a happier team
Gorgias Convert
Elevate your website conversion rate with powerful onsite campaigns
Capabilities
Omnichannel
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Artificial Intelligence
Lightspeed AI features to get more done in a fraction of the time
Statistics
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App Store
All your favorite apps, connected to Gorgias
Ecommerce platforms
Shopify
Gorgias Automate
BigCommerce
Magento
WooCommerce
PrestaShop
See Gorgias in action
Take the Tour ↗︎
Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
Product overview
Machine learning & A.I.
Customer stories
Enterprise
Pricing
Partners
Tech Partners
Become a Tech Partner
Build an app
Browse the App Store
Refer a customer
Agency Partners
Become an Agency Partner
Find a partner
Agency Partner Portal
Refer a client
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Resources
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Events
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Refer a client
Log in
Book a demo
Get started
Sign up free
Book a Demo
Email
Table of contents
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Want to provide Best-in-class CX to your Shoppers?
Try Gorgias Free Now
Playbook
CX Design
Pricing
Expert Insights
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Magento
Voice
Social Media
SMS
Live Chat
Gorgias Team
Gorgias Product
Gorgias Engineering
Fulfillment and Returns
Email
Ecommerce Conversion
Ecommerce Growth
Ecommerce Customer Support
Customer Service Team Management
Customer Service Measurement
Customer Experience
BigCommerce
Automation and Self-Service
Customer Service Channels
Black Friday—Cyber Monday (BFCM)
Apps and Integrations
Shopify
Templates and Tips to Respond to Frustrated Customer Emails
Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations.
25 min read . By Jordan Miller
By Jordan Miller
8 Effective Ecommerce Email Marketing Automation Flows
Learn how to create effective automated email campaigns that deliver the right messages at the right time to your customers.
12 min read . By Astaeka Pramuditya
By Astaeka Pramuditya
3 Ways You Can Use Transactional Emails To Maximize Customer Lifetime Value
Transactional email have 3-4 times higher open rates than regular emails. In this post we share three ways to use them to drive additional revenue.
4 min read . By Sal Noorani
By Sal Noorani
You’re Doing It Wrong: Better Ways to Use Email as a Customer Service Channel
Explore actionable tips to make email your stepping stone to faster customer support.
10 min read . By Christelle Agustin
By Christelle Agustin
30+ Customer Service Email Templates & 5 Best Practices
Copy and customize these customer support email templates for your own CS team to answer and resolve customer issues faster.
35 min read . By Alexa Hertel
By Alexa Hertel
Templates and Tips to Respond to Frustrated Customer Emails
Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations.
25 min read . By Jordan Miller
By Jordan Miller
8 Effective Ecommerce Email Marketing Automation Flows
Learn how to create effective automated email campaigns that deliver the right messages at the right time to your customers.
12 min read . By Astaeka Pramuditya
By Astaeka Pramuditya
3 Ways You Can Use Transactional Emails To Maximize Customer Lifetime Value
Transactional email have 3-4 times higher open rates than regular emails. In this post we share three ways to use them to drive additional revenue.
4 min read . By Sal Noorani
By Sal Noorani
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FAQ
Create powerful self-service resources
Capture support-generated revenue
Automate repetitive tasks
Create powerful self-service resources
Capture support-generated revenue
Automate repetitive tasks
Building delightful customer interactions starts in your inbox
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