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Ecommerce Growth
Table of contents
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Want to provide Best-in-class CX to your Shoppers?
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Playbook
CX Design
Pricing
Expert Insights
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Magento
Voice
Social Media
SMS
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Gorgias Team
Gorgias Product
Gorgias Engineering
Fulfillment and Returns
Email
Ecommerce Conversion
Ecommerce Growth
Ecommerce Customer Support
Customer Service Team Management
Customer Service Measurement
Customer Experience
BigCommerce
Automation and Self-Service
Customer Service Channels
Black Friday—Cyber Monday (BFCM)
Apps and Integrations
Shopify
What Happened when Beardbrand Moved Off Of Amazon?
Everyone told Beardbrand that moving off of Amazon was the worst thing they could do, but it turned out to be one of the best things they did.
8 min read . By Lucas Walker
By Lucas Walker
18 Proven Black Friday Marketing Ideas and Strategies
Explore ecommerce Black Friday marketing ideas and strategies to boost sales and engagement — from exclusive deals to influencer collaborations.
24 min read . By Fadeke Adegbuyi
By Fadeke Adegbuyi
How Campus Protein built a multi-million dollar business
The supplement industry is not often the first thing that comes to mind when looking to start a new business.
8 min read . By Sid Bharath
By Sid Bharath
Customer Loyalty: Bringing The Human Touch Back To Ecommerce
75% of consumers want to see more human interaction, not less. Here are three insights that will help you bring the human touch back to your online store.
3 min read . By Mollie Woolnough-Rai
By Mollie Woolnough-Rai
How to Boost Sales with Blog Content for eCommerce Brands
Crafting informative content is one of the best ways to convert a consumer into a customer. However, cultivating a relationship with readers who will come back for information time and time again is a far more challenging task.
6 min read . By Ronald Dod
By Ronald Dod
What is Ecommerce Automation? Everything You Need to Know
Ecommerce automation is when businesses implement tools to replace manual processes. Here are the benefits of automating tasks for your business.
9 min read . By Julien Marcialis
By Julien Marcialis
The Best Ecommerce Communities To Join To Grow Knowledge as an Online Merchant
Do you want to grow your store by learning from fellow online merchants? In this post, we discuss the top ecommerce communities that are open to new members.
11 min read . By Michelle Deery
By Michelle Deery
Increase Your Ecommerce CRO with A/B Testing & Optimization
Learn how to hypothesize, A/B test, and iterate with ecommerce CRO to improve your ecommerce store’s conversion rate and lift revenue.
12 min read . By Catherine Lambert
By Catherine Lambert
How to Build a Great Ecommerce Business Expansion Plan (included PDF template)
Your eCommerce business has proven to be successful and may have encountered growth limits. The natural next step is to expand, either by gaining more sales in your current market or moving into a new one.
9 min read . By Julien Marcialis
By Julien Marcialis
13 Ecommerce Growth Strategies to Boost Revenue
The most successful brands don’t just chase new customers, they provide great customer experiences. Read our future-proof ecommerce growth tactics.
16 min read . By Ryan Baum
By Ryan Baum
The Ultimate Guide to Raising Funds for Ecommerce Brands
What fundraising is, why you should consider it, and how to raise those all-important funds to transform your ecommerce store.
13 min read . By Rohan Kapoor
By Rohan Kapoor
Influencer Marketing for Ecommerce: Strategies & Tips for Getting Started
As your business grows and adapts, influencer marketing for ecommerce can help you acquire more customers in your target audience.
9 min read . By Frederik Nielsen
By Frederik Nielsen
20 Essential Ecommerce KPIs for Growing Your Business
By providing insights for how your store is performing, ecommerce KPIs can serve as a roadmap to guide your strategy and help you meet your goals.
18 min read . By Julien Marcialis
By Julien Marcialis
Ecommerce Launch Checklist: 15 Essential Steps to Win
Imagine you’ve just launched an ecommerce website. Over a week went by, but you still had zero sales.
14 min read . By Lavender Nguyen
By Lavender Nguyen
What Is Ecommerce Retention Rate? (And How To Improve It)
The average ecommerce retention rate is 31%. Learn how to calculate your customer retention rate and find out how to improve this metric here.
10 min read . By Ryan Baum
By Ryan Baum
A 10-step Guide to Ecommerce SEO for Beginners
SEO is a marketing method for getting more organic traffic to your website. Explore ten steps for improving your ecommerce SEO.
7 min read . By Julien Marcialis
By Julien Marcialis
How To Use Social Media To Grow Your Ecommerce Business
Our guide on how ecommerce brands can use social media to develop a following, directly influence sales, and improve the customer experience.
16 min read . By Alexa Hertel
By Alexa Hertel
How to Optimize Your Ecommerce Strategy For Conversion & Retention
A successful ecommerce strategy is focused on providing customer experiences that boost conversion and retention. Learn more here.
14 min read . By Jordan Miller
By Jordan Miller
11 Key Ecommerce Trends for 2023 (Backed by Experts & Data)
These 11 ecommerce trends from Klaviyo, Loop, Yotpo, and other leaders will help you stay ahead in 2023 and beyond.
15 min read . By Jordan Miller
By Jordan Miller
How to Leverage an Email Signature Marketing Campaign for CX
Learn how email signature marketing can help boost brand awareness and can lead more traffic to your website.
12 min read . By Jordan Miller
By Jordan Miller
How To Scale Customer Support During Peak Season
75% of eCommerce stores are concerned about the rising customer service needs during the holidays. We talk about how to handle it in this post.
4 min read . By Romain Lapeyre
By Romain Lapeyre
6 examples of successful brand partnerships for Shopify
Looking to team up with another brand to market your Shopify store? We got you. Check out these six examples of successful collabs you can steal.
10 min read . By Kimberlee Meier
By Kimberlee Meier
Shopify SEO Guide: Optimize Your Store for Organic Traffic
If you want potential customers to find your Shopify store, you'll need a strong SEO strategy that'll boost your website's search rankings and visibility.
24 min read . By Michelle Newblom
By Michelle Newblom
Using Social Commerce to Drive Growth & Revenue for Your Business
This guide covers everything you need to know about navigating social commerce, how it works, its benefits, and tips for creating an effective strategy.
15 min read . By Lauren Strapagiel
By Lauren Strapagiel
The Annual Roadmap for Growing Your Ecommerce Store in 2021
Not sure how to create a roadmap that will make your ecommerce store profitable in 2021? Share ours with your team—it’s simple and effective.
14 min read . By Michelle Deery
By Michelle Deery
How to Calculate + Use Gross Merchandise Value (GMV)
Gross Merchandise Value (GMV) is a useful metric to monitor when running an ecommerce site. Traditionally, it’s one of the first numbers online merchants try to improve sales. It sounds simple enough: If you increase GMV, you’ll make more money, right? Not so fast.
5 min read . By Lavender Nguyen
By Lavender Nguyen
Why you haven't made your first sale yet: a brutal look at early stores
You’ve read the guides, you’ve updated your website and you’ve made yourself available to your customers 24/7. So why haven’t you made your first sale yet? Here’s what you might be doing wrong (and how you can make it right).
8 min read . By Jackie Whiting
By Jackie Whiting
New Data Shows 4 Ways Automation Impacts Customer Service
Data from 14,000 brands shows CX automation increased repeat purchases and CSAT scores and lowered response times and ticket-to-order ratios.
8 min read . By Christelle Agustin
By Christelle Agustin
Customer Expectations Have Changed — Here’s What You Can Do
Explore the top 6 ecommerce trends for 2024, from rising sales to SEO essentials and the power of AI and returns for growth.
10 min read . By Tina Donati
By Tina Donati
Customer Retention on Paid Social: How to Keep Customers Coming Back
8 min read . By Accelerated Digital Media
By Accelerated Digital Media
6 examples of successful brand partnerships for Shopify
Looking to team up with another brand to market your Shopify store? We got you. Check out these six examples of successful collabs you can steal.
10 min read . By Kimberlee Meier
By Kimberlee Meier
Shopify SEO Guide: Optimize Your Store for Organic Traffic
If you want potential customers to find your Shopify store, you'll need a strong SEO strategy that'll boost your website's search rankings and visibility.
24 min read . By Michelle Newblom
By Michelle Newblom
Using Social Commerce to Drive Growth & Revenue for Your Business
This guide covers everything you need to know about navigating social commerce, how it works, its benefits, and tips for creating an effective strategy.
15 min read . By Lauren Strapagiel
By Lauren Strapagiel
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