Product tour
Centralize 1:1 interactions
Email
A better way to manage your store's support inbox
Social media
Turn social interactions into sales, without slowing down support
Live chat
Support and sell in real time, just like in real life
Voice
The easiest way to add voice support to your store
SMS
The easiest way to add voice support to your store
WhatsApp
The easiest way to add voice support to your store
Automate your work
Automation Add-on
Respond faster
Flows
Respond faster
Rules
Automate with precision
Macros
Respond faster
Help Center
Respond faster
Empower support teams
Views
Customize your workspace
Order management
Turn returns into opportunities for new orders
Customer Sidebar
Rich customer data right next to tickets
Multi-Stores
Unlimited brands. One helpdesk.
Measure & improve
Support performance
Your control center
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Take a Tour
Gorgias for Shopify
Gorgias for Magento
Gorgias for BigCommerce
Book a Demo
Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
Product overview
Machine learning & A.I.
Customer stories
Pricing
Customers
Customer stories
Customer Package
Customer Education
Customer Referral
Customer Awards
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Developer Portal
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Partners
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Build an app
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agency PARTNERS
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Agency Partner Portal
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Resources
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
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Connection
Roadmap
App store
Refer a friend
Refer a client
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Refer a client
Company
About Gorgias
Meet the team
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About Gorgias
Meet the team
Careers
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Product tour
Product
Gorgias Helpdesk
All-in-one support inbox to respond to shoppers
Gorgias Automate
Instant resolutions for happier customers and a happier team
Gorgias Convert
Elevate your website conversion rate with powerful onsite campaigns
Capabilities
Omnichannel
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Artificial Intelligence
Lightspeed AI features to get more done in a fraction of the time
Statistics
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App Store
All your favorite apps, connected to Gorgias
Ecommerce platforms
Shopify
Gorgias Automate
BigCommerce
Magento
WooCommerce
PrestaShop
See Gorgias in action
Take the Tour ↗︎
Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
Product overview
Machine learning & A.I.
Customer stories
Pricing
Partners
Tech Partners
Become a Tech Partner
Build an app
Browse the App Store
Refer a customer
Agency Partners
Become an Agency Partner
Find a partner
Agency Partner Portal
Refer a client
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Resources
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Events
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
Gorgias Academy
Webinars
Help center
Gorgias Community
Connection
Roadmap
App store
Refer a friend
Refer a client
Log in
Book a demo
Get started
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Resources
-
Playbooks
-
Chapters
How to
Automate 30%+
of Tickets with AI Agent + Flows
A step-by-step guide to using Gorgias Automate to offer your customers instant resolutions via email and Chat.
Read now
What's inside
ChapTer
9
Coach AI Agent with feedback
Start reading ↗︎
ChapTer
10
Adapt your CX team to AI Agent
Start reading ↗︎
ChapTer
11
Myths about AI Agent
Start reading ↗︎
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