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NetSuite

Sync NetSuite data into Gorgias to give your agents important customer & order information in a single tab.
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NetSuite is the #1 cloud ERP, encompassing financials, CRM, and ecommerce. It helps brands work more efficiently, take control of inventory and fulfillment, and bring all tools together in a unified business management suite.

With this integration, you can: 

  • Add over 40 NetSuite fields to a widget in the Gorgias Customer Sidebar.
  • Sync customer information from NetSuite into Gorgias.
  • Sync order information from NetSuite into Gorgias.
  • Sync RMA information from NetSuite into Gorgias.
  • View the last 10 orders that have been created or modified.

Supporting brands as unique as yours

“I already love Gorgias because its email and chat capabilities are ahead of the competition, so I trust Gorgias to also build the best AI Agent.”

Tosha Moyer

Senior CX Manager

at

Psycho Bunny

Read more ↗︎

“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers get faster responses.”

Molly Kerrigan

Senior Director of Retention

at

Shinesty

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"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations.”

Sindi Melgar

Customer Service Manager

at

Baby Gold

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