AI Support Agent by My AskAI

My AskAI is the ultimate easy-to-setup, affordable AI customer support agent for Gorgias.

We're one of the most cost effective AI support agent solutions available.

➡️ Pay one simple price — $0.10 per ticket/conversation.

AI answers questions 24/7, trained on all your help docs + company knowledge.

Spend more time on complex queries & high-value customers & less time on tier-1 support tickets.

⬇️ Businesses adopting My AskAI see their “human” support tickets fall by 80%.

✨ CREATE YOUR AI AGENT IN 10 MINS ✨

1. ➡️ Sign up (free 30-day trial, unlimited use, no credit card required)

2. Train on your store website and FAQ pages (Tip: You can connect to your Shopify store)

3. Connect to your Gorgias account

✨ HOW DOES IT WORK? ✨

Your AI agent/chatbot is your 1st line of support (using OpenAI’s ChatGPT tech) — answering over 80% of questions accurately using only the knowledge you give it.

Your AI agent can draft replies for your agents or reply directly with your customers. And works across both Gorgias chat and Gorgias email tickets.

By connecting Shopify with your AI agent you can improve performance by answering questions about a customer e.g. recent orders, fulfilment status, tracking links and much more

You can adapt replies to your style/tone & keep the essence of your brand using custom instructions.

If a customer needs to speak to a person, they just ask & are passed to your agents, all within Gorgias.

Fun fact: We’re 10x cheaper than Intercom’s Fin and Zendesk's AI agents.

✨ KEY FEATURES ✨

- Sync Knowledge/Websites: Add knowledge from Shopify, Zendesk, websites or one of 9 other sources, updated automatically every day

- Knowledge Improvement: Identify gaps in documentation & use AI to fill them

- Multilingual/Localization: Respond in 96 languages with auto-language detection + localization

- Analytics + Insights: Understand what customers are asking

- Alerting + Monitoring: Notifications of new/trending topics

- Slack + Microsoft Teams: An internal chatbot for your employees

✨ AI COPILOT INCLUDED ✨

My AskAI also offers an AI Copilot Chrome Extension. Your agents can use this to draft replies even after a conversation has been handed over from your AI agent.

The copilot is also a great way to test your AI agent with your support team.

✨ TRY TODAY: 30-day free trial (no card required) & watch your support tickets fall away…

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