Overview
How
Smartrr
x Gorgias works together
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“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
All of your customer support channels in one place
Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Smartrr
A seamless, full-service subscription solution.
A seamless, full-service subscription solution.
Get started with Gorgias
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/subscription-integrations/smartrrSmartrr
A seamless, full-service subscription solution.
Categories
Description
Smartrr delivers a seamless, full-service subscription solution for growing D-to-C brands.
Through the Gorgias integration with Smartrr, you have access to:
- Equip your team with the best customer service tools in one convenient location to increase customer satisfaction and drive customer loyalty
- Smartrr’s native Shopify checkout provides consumers with an elegant and branded buyer experience alongside an industry-leading account management portal that empowers them to build a curated engagement with your brand.
- Sync your customer’s subscription data with Gorgias and manage your customer support in a more efficient and seamless way.
- Smartrr maximizes the lifetime value of your subscribers with best-in-class business management tools, including advanced analytics and a user-friendly admin portal, that unlock your brand’s potential as a recurring revenue engine.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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