Overview
How
Shop2App
x Gorgias works together
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“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
All of your customer support channels in one place
Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/other-integrations/shop-2-appShop2App
Manage subscriptions from Gorgias
Categories
Description
With the Shop2app+Gorgias integration, when customers contact a merchant from their mobile app, a ticket gets generated in their Gorgias account. Customers are also able to initiate a support ticket directly from their past orders.
The Most Comprehensive Mobile App Builder:
- Seamless Integration with Zapiet
- Elegant Subscription Management
- Personalized Push Notifications
Mobile app for Local Delivery, Store Pickup and National Delivery
- The mobile app design is built for Fast Ordering, and seamlessly integrates with Zapiet to enable fast local ordering and delivery for your store.
Mobile app with end to end Subscription Management solution for your customers
- Increase Customer Engagement with a mobile app for complete subscription life cycle
- Faster way for customers to manage their subscriptions.
Mobile app with Deep Linking & Faster Checkouts
- Delight your customers with a frictionless checkout experience.
- Redirect your customers from Newsletters and Ads directly to Products.
Personalized Push Notifications
- Abandoned Cart Notifications
- Product Promotions and Sale
- New Launches
- Back in Stock Notifications and many more
Wishlists
Enable customers to save their favorite products in the store, and come back and buy later.
Deep Linking & Faster Checkouts
- Delight your customers with a frictionless checkout experience.
- Redirect your customers from Newsletters and Ads directly to Products.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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