<p dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;">
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Shipped Suite makes it easy for any merchant to offer shipping protection and carbon offset, increasing profit, purchase conversion, and customer satisfaction.</span>
</p>
<p dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;">
<span id="docs-internal-guid-ca4722a8-7fff-6536-4263-24ca272647f9"></span>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Connect your Shipped Suite account to streamline the customer support workflow for faster shipment issue resolutions.</span>
</p>
<h3 dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;">
<strong>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">See all the information you need in one place.</span>
</strong>
</h3>
<ul style="list-style-type: disc; background-color: #f7faff; padding: 10px; border-radius: 5px;">
<li dir="ltr" style="line-height: 1.38;">
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If the order is protected by Shipped Shield or has Shipped Green carbon offset</span>
</li>
<li dir="ltr" style="line-height: 1.38;">
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Any shipment issues reported by the customer and their statuses</span>
</li>
<li dir="ltr" style="line-height: 1.38;">
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Any carbon credit purchases and their verified certificates</span>
</li>
</ul>
<h3><strong><span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Tools and useful links at your fingertips.</span></strong></h3>
<ul style="background-color: #f7faff; padding: 10px; border-radius: 5px;">
<li>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Ready to use macro to easily provide shipment issue reporting instructions to your customers</span>
</li>
<li>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Loop Shipped support team for assistance in a single click</span>
</li>
<li>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Link to your branded Shield Center for self-service shipment issue reporting</span>
</li>
<li>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Link to the Shipped Shield Assurance Guarantee for full details on package protection</span>
</li>
</ul>
<p>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">
<span id="docs-internal-guid-12d8b8f6-7fff-abd9-ec0d-69d77bad35d2"></span>
</span>
</p>
<p dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;">
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">For additional details, see the </span>
<a style="text-decoration: none;" href="https://support.shippedsuite.com/content/gorgias-app-integration">
<span style="font-size: 11pt; font-family: Arial; color: #1155cc; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Gorgias App Integration</span>
</a>
<span style="font-size: 11pt; font-family: Arial; color: #000000; background-color: transparent
; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">.</span>
</p>