Retention Rocket
Retention Rocket gives Shopify stores the ability to build a compliant list of phone numbers, engage in one-on-one conversations with customers via text, segment customers using your Shopify data, integrate with a best-in-class tech stack, and more!
Get started with Gorgias
Overview
How
Retention Rocket
x Gorgias works together
All of your customer support channels in one place
Retention Rocket
Retention Rocket gives Shopify stores the ability to build a compliant list of phone numbers, engage in one-on-one conversations with customers via text, segment customers using your Shopify data, integrate with a best-in-class tech stack, and more!
Retention Rocket gives Shopify stores the ability to build a compliant list of phone numbers, engage in one-on-one conversations with customers via text, segment customers using your Shopify data, integrate with a best-in-class tech stack, and more!
Get started with Gorgias
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Description
Build a TCPA compliant list
We give you the tools to collect subscribers at checkout using our pop-up on landing pages, by texting a keyword, and more. All of our opt-in methods are tried and true with verified compliance so that the subscribers on your list actually WANT to be there!
Collect both email & phone number with our pop-up
Our pop up first collects an email address and then the customer's phone number. We integrate directly with Klaviyo and can send the collected email to the list of your choice within their platform!
1:1 Conversations
Engage in one-on-one conversations with your customers directly from within the app! Help solve customer service issues, provide discount codes or just have a friendly conversation with your subscribers!
Deliverability
Here at Retention Rocket, we pride ourselves on having excellent deliverability. We've built close relationships with network carriers and multiple service providers so that our users can feel confident that their messages are ending up where they're supposed to be, when they're supposed to be there.
Segmentation
Sending to your entire list over and over will lose effectiveness and lead to a poor customer experience. We make it easy to create granular segments using your Shopify data so you can send your subscribers personalized messages so that they feel the love!
Automations
Make money while you sleep by automating your SMS program! Set up an abandoned cart flow, a customer win-back series, a welcome series and more.
Analytics
Our analytics allow you to dig in on a deep level to see how your SMS program is performing. Find ways to optimize your messages, campaigns and automations to maximize your ROI.
Push notifications
Browser push notifications are included as a feature of the Retention Rocket platform! Leverage push as an additional channel on your outbound campaigns or automations to ensure that your customers never miss a deal!
Integrations
Retention Rocket integrates with your favorite customer service apps, email providers, loyalty programs, team communication tools and more!
