About Judge.me

Judge.me is a fast-loading, fully customizable review app, available in 37 languages. Schedule automatic emails to get reviews with photos and videos after order fulfillment or delivery, or import them from other apps. Improve your conversion rate by showing reviews and UGC on your storefront widgets, sharing them on social media, and adding stars on Google for SEO.

About Gorgias <> Judge.me integration

This integration lets you create Gorgias tickets when a customer leaves a review in Judge.me. Reply faster to customer feedback and resolve their issues on time.

You can manage your reviews directly in Gorgias by clicking the three buttons on the Customer Sidebar Widget: publish, hide and add the reviews to the Judge.me carousel.

This Sidebar Widget also shows you some data on the reviews submitted by a customer: content of the 3 latest reviews, the total of reviews, and average rating of all reviews.

You can resolve the ticket with 3 actions:

1. Hide review and reply privately: hide the review in Judge.me and send a reply to the customer's email.

2. Publish review and reply publicly: publish the review in Judge.me and post a reply publicly on your store's review widget.

3. Publish review and reply privately: publish the review in Judge.me and send a reply to the customer's email.

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