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Tag
How LSKD Tripled Email Automation Rate with AI Agent
How LSKD Tripled Email Automation Rate with AI Agent
Apparel and Fashion
Apparel and Fashion
Automate
How Wildride Automated 33% of Email Tickets with AI Agent
How Wildride Automated 33% of Email Tickets with AI Agent
Consumer Goods
Consumer Goods
Automate
How VESSEL decreased response time and improved CSAT in one month with AI Agent
How VESSEL decreased response time and improved CSAT in one month with AI Agent
Sporting Goods
Sporting Goods
Automate
How ECOM DEPARTMENT Helped Stylest Generate 31x in ROI with Gorgias
How ECOM DEPARTMENT Helped Stylest Generate 31x in ROI with Gorgias
Apparel and Fashion
Apparel and Fashion
Convert
How Baby Gold Went from 0% to 20% Email Automation Rate in Two Weeks with AI Agent
How Baby Gold Went from 0% to 20% Email Automation Rate in Two Weeks with AI Agent
Luxury Goods and Jewelry
Luxury Goods and Jewelry
Automate
How Rumpl Recouped $8,000 in Return Fees and Achieved 4.89 CSAT With Loop and Gorgias
How Rumpl Recouped $8,000 in Return Fees and Achieved 4.89 CSAT With Loop and Gorgias
Textiles
Zendesk
Textiles
Zendesk
Customer Sidebar
How TalentPop Expanded its Customer Base by Partnering With Gorgias
How TalentPop Expanded its Customer Base by Partnering With Gorgias
Agency Partner
Agency Partner
Automate
Convert
How AI Agent Became #1 in Ticket Replies & Resolution Speed for Psycho Bunny’s CX Team
How AI Agent Became #1 in Ticket Replies & Resolution Speed for Psycho Bunny’s CX Team
Apparel and Fashion
Apparel and Fashion
No items found.
How Obvi Manages 150+ Tickets Per Day With 1.5 Support Agents
How Obvi Manages 150+ Tickets Per Day With 1.5 Support Agents
Automate
How Shinesty Automates 50%+ of Tickets to Offer Great CX with a Team of 5
How Shinesty Automates 50%+ of Tickets to Offer Great CX with a Team of 5
Automate
How July Uses Automate to Do the Work of 3 Extra Agents
How July Uses Automate to Do the Work of 3 Extra Agents
Automate
How Glamnetic Achieved an 18.39% On-Ticket Conversion Rate with Exit Intent Campaigns
How Glamnetic Achieved an 18.39% On-Ticket Conversion Rate with Exit Intent Campaigns
Cosmetics
Cosmetics
Convert
How Ekster Used Automation to Cover the Workload of 4 Agents
How Ekster Used Automation to Cover the Workload of 4 Agents
Apparel and Fashion
Apparel and Fashion
Automate
How Kirby Allison Boosted Conversions by 23% After Automating 30% of Tickets
How Kirby Allison Boosted Conversions by 23% After Automating 30% of Tickets
Apparel and Fashion
Shopify
Zendesk
Apparel and Fashion
Shopify
Zendesk
Automate
How Gorgias Convert Helped Manduka Boost On-Site Campaign Revenue by 284% in 5 Months
How Gorgias Convert Helped Manduka Boost On-Site Campaign Revenue by 284% in 5 Months
Convert
How Luksusbaby achieved 66% faster FRT and 45% ticket automation with Gorgias and D.TAILS
How Luksusbaby achieved 66% faster FRT and 45% ticket automation with Gorgias and D.TAILS
Consumer Goods
Consumer Goods
Helpdesk
How TUSHY Influences 25% of Sales with Gorgias Convert: “It Wildly Blew Our Expectations Out of the Water”
How TUSHY Influences 25% of Sales with Gorgias Convert: “It Wildly Blew Our Expectations Out of the Water”
Health, Wellness and Fitness
Shopify
Health, Wellness and Fitness
Shopify
Convert
How Stoov® Unveils Customer Insights for Enhanced CX and 10% Cost Saving
How Stoov® Unveils Customer Insights for Enhanced CX and 10% Cost Saving
Consumer Electronics
Shopify
Zendesk
Consumer Electronics
Shopify
Zendesk
Helpdesk
How Pit Viper Achieved a 4.9 CSAT and Faster FRT With Gorgias and ShipBob
How Pit Viper Achieved a 4.9 CSAT and Faster FRT With Gorgias and ShipBob
Helpdesk
How Everyday Dose Uses Gorgias and Siena AI to Delight Customers Across Channels
How Everyday Dose Uses Gorgias and Siena AI to Delight Customers Across Channels
Food and Beverages
Food and Beverages
Helpdesk
How Vush Uses Rep and Gorgias to Provide Delicate, On-Demand Answers
How Vush Uses Rep and Gorgias to Provide Delicate, On-Demand Answers
Health, Wellness and Fitness
Freshchat
Health, Wellness and Fitness
Freshchat
Helpdesk
The Girlfriend Doctor answers subscription tickets 40% faster with Loop Subscription and Gorgias
The Girlfriend Doctor answers subscription tickets 40% faster with Loop Subscription and Gorgias
Helpdesk
JOONE uses Gorgias Macros and Rules to provide proactive support and decrease FRT by 52%
JOONE uses Gorgias Macros and Rules to provide proactive support and decrease FRT by 52%
Consumer Goods
Zendesk
Consumer Goods
Zendesk
Helpdesk
Macros
How Topicals Used Automate to Improve the Pre-Sales CX and Boost Sales by 78%
How Topicals Used Automate to Improve the Pre-Sales CX and Boost Sales by 78%
Cosmetics
Zendesk
Cosmetics
Zendesk
Automate
How LTVplus Helps Brands Offer World-Class Experiences With Gorgias
How LTVplus Helps Brands Offer World-Class Experiences With Gorgias
Agency Partner
Agency Partner
Helpdesk
How Create CX and Gorgias Partner to Accelerate Growth With Flawless Customer Experiences
How Create CX and Gorgias Partner to Accelerate Growth With Flawless Customer Experiences
Agency Partner
Agency Partner
Helpdesk
Macros
How RevAir answers tickets 93% faster and generates $76k quarterly using Gorgias Self-service
How RevAir answers tickets 93% faster and generates $76k quarterly using Gorgias Self-service
Consumer Electronics
Consumer Electronics
Helpdesk
Live Chat
DoggieLawn Boosts Efficiency and Customer Lifetime Value with Gorgias & Recharge
DoggieLawn Boosts Efficiency and Customer Lifetime Value with Gorgias & Recharge
Other
Other
Macros
Customer Sidebar
Helpdesk
Uqora Uses Gorgias and Recharge to Delight Subscribers and Drive 8 Purchases Per Customer
Uqora Uses Gorgias and Recharge to Delight Subscribers and Drive 8 Purchases Per Customer
Health, Wellness and Fitness
Health, Wellness and Fitness
Customer Sidebar
Helpdesk
How high-end retailer Oger provides personalized service with 69% faster resolution time
How high-end retailer Oger provides personalized service with 69% faster resolution time
Apparel and Fashion
Apparel and Fashion
Helpdesk
How Battlbox increased revenue during peak season with Gorgias
How Battlbox increased revenue during peak season with Gorgias
Sporting Goods
Sporting Goods
Helpdesk
How Angelus Direct achieved 4.7/5 CSAT by streamlining customer conversations with Gorgias
How Angelus Direct achieved 4.7/5 CSAT by streamlining customer conversations with Gorgias
Wholesale
Wholesale
Macros
Email
Helpdesk
Kulani Kinis Saves $400k in Refunds Using Gorgias + Loop Integration
Kulani Kinis Saves $400k in Refunds Using Gorgias + Loop Integration
Apparel and Fashion
Apparel and Fashion
Order management
How Jaxxon Accomplishes the Work of 5 Agents with 37% Automation
How Jaxxon Accomplishes the Work of 5 Agents with 37% Automation
Luxury Goods and Jewelry
Luxury Goods and Jewelry
Automate
96% faster responses and 35% more revenue: Why Timbuk2 loves Gorgias
96% faster responses and 35% more revenue: Why Timbuk2 loves Gorgias
Retail
Zendesk
Retail
Zendesk
Macros
Rules
Helpdesk
ALOHAS gets 83% automation and double the revenue with quick response flow
ALOHAS gets 83% automation and double the revenue with quick response flow
Retail
Zendesk
Retail
Zendesk
Automate
66% fewer tickets and twice as many positive interactions: Why Dance4Me loves Gorgias & BigCommerce
66% fewer tickets and twice as many positive interactions: Why Dance4Me loves Gorgias & BigCommerce
Sporting Goods
Sporting Goods
Helpdesk
Montezuma's resolves tickets 15% faster and saves 5 hours a week with Gorgias & Magento
Montezuma's resolves tickets 15% faster and saves 5 hours a week with Gorgias & Magento
Food and Beverages
Zendesk
Food and Beverages
Zendesk
Helpdesk
Absolute Collagen increased their CSAT to 4.9 by always putting customers at the heart of their business
Absolute Collagen increased their CSAT to 4.9 by always putting customers at the heart of their business
Health, Wellness and Fitness
Zendesk
Health, Wellness and Fitness
Zendesk
Live Chat
Helpdesk
Ohh Deer uses Gorgias Chat to provide excellent CX & generate revenue by $12,500/quarter
Ohh Deer uses Gorgias Chat to provide excellent CX & generate revenue by $12,500/quarter
Arts and Crafts
Zendesk
Arts and Crafts
Zendesk
Live Chat
Helpdesk
By prioritizing CX, BrüMate drove more than $9 million in revenue from their support team
By prioritizing CX, BrüMate drove more than $9 million in revenue from their support team
Retail
Zendesk
Retail
Zendesk
Live Chat
Helpdesk
How Food Huggers leverages self service to increase CSAT to 5
How Food Huggers leverages self service to increase CSAT to 5
Consumer Goods
Helpscout
Consumer Goods
Helpscout
Helpdesk
How Shinesty Scaled Their Business and Increased Their Customer Satisfaction by Moving to Gorgias
How Shinesty Scaled Their Business and Increased Their Customer Satisfaction by Moving to Gorgias
Apparel and Fashion
Zendesk
Apparel and Fashion
Zendesk
Live Chat
How CROSSNET creates a better shopping experience and made $450,000 in one sale through Gorgias Live Chat
How CROSSNET creates a better shopping experience and made $450,000 in one sale through Gorgias Live Chat
Sporting Goods
Tawkto
Sporting Goods
Tawkto
Live Chat
Helpdesk
Emuaid Provides Excellent Customer Experience and Maintains a Support Performance Score of 5/5 Using Gorgias Automation
Emuaid Provides Excellent Customer Experience and Maintains a Support Performance Score of 5/5 Using Gorgias Automation
Cosmetics
Freshdesk
Cosmetics
Freshdesk
Macros
Helpdesk
How SuitShop Benefits from The Gorgias-Shopify Integrations to Provide Best Experience for Their Customers
How SuitShop Benefits from The Gorgias-Shopify Integrations to Provide Best Experience for Their Customers
Apparel and Fashion
Zendesk
Apparel and Fashion
Zendesk
Customer Sidebar
Helpdesk
Campus Protein Increases Sales by Switching to Gorgias and Implementing 70+ Macros
Campus Protein Increases Sales by Switching to Gorgias and Implementing 70+ Macros
Health, Wellness and Fitness
Zendesk
Health, Wellness and Fitness
Zendesk
Customer Sidebar
Macros
Helpdesk
Princess Polly Improves Their CX Team Efficiency by Benefiting From Gorgias-Shopify Integration
Princess Polly Improves Their CX Team Efficiency by Benefiting From Gorgias-Shopify Integration
Apparel and Fashion
Zendesk
Apparel and Fashion
Zendesk
Rules
Macros
Helpdesk
How Lillie's Q Increases Sales Conversion by 75% and Decreases Their Resolution Time to Less Than 24 Hours
How Lillie's Q Increases Sales Conversion by 75% and Decreases Their Resolution Time to Less Than 24 Hours
Food and Beverages
Food and Beverages
Live Chat
Helpdesk
How Veloretti Cuts Down Their Resolution Time in Half and Improves Their Team's Efficiency
How Veloretti Cuts Down Their Resolution Time in Half and Improves Their Team's Efficiency
Sporting Goods
Helpscout
Sporting Goods
Helpscout
Live Chat
Helpdesk
How Comme Avant Uses Tags to Improve Team Efficiency and Maintains An NPS of 4.6/5
How Comme Avant Uses Tags to Improve Team Efficiency and Maintains An NPS of 4.6/5
Cosmetics
Zendesk
Cosmetics
Zendesk
Social Media
Helpdesk
How Bagallery Improves Their Customer Satisfaction and Increases Their NPS from 19 to 41
How Bagallery Improves Their Customer Satisfaction and Increases Their NPS from 19 to 41
Retail
Retail
Helpdesk
How Jetson Centralizes Incoming Messages and Maintains an NPS of 4.85/5
How Jetson Centralizes Incoming Messages and Maintains an NPS of 4.85/5
Health, Wellness and Fitness
Helpscout
Health, Wellness and Fitness
Helpscout
Satisfaction survey
Helpdesk
How Milligram Manages All Tickets from a Single Platform and Increases 33% of Their One-Touch Tickets
How Milligram Manages All Tickets from a Single Platform and Increases 33% of Their One-Touch Tickets
Arts and Crafts
Arts and Crafts
Macros
Helpdesk
How Switching to Gorgias Decreases Vape Superstore's Response Time by 70%
How Switching to Gorgias Decreases Vape Superstore's Response Time by 70%
Retail
Zendesk
Retail
Zendesk
Customer Sidebar
Helpdesk
How TruWood Generates an Increase in Revenue With 62x Return on Investment
How TruWood Generates an Increase in Revenue With 62x Return on Investment
Apparel and Fashion
Apparel and Fashion
Macros
Helpdesk
How Olipop Decreases Their Response Time by 88% and Resolution Time by 91% with 25x ROI
How Olipop Decreases Their Response Time by 88% and Resolution Time by 91% with 25x ROI
Food and Beverages
Front
Food and Beverages
Front
SMS
Helpdesk
How SuperATV Decreases Their Response Time by 84% and Resolution Time by 82%
How SuperATV Decreases Their Response Time by 84% and Resolution Time by 82%
Helpdesk
How Birddogs Keeps Their Brand Voice Consistent Across Dispersed Teams by Using Macros in 46% in Responses
How Birddogs Keeps Their Brand Voice Consistent Across Dispersed Teams by Using Macros in 46% in Responses
Apparel and Fashion
Zendesk
Apparel and Fashion
Zendesk
Macros
How Death Wish Coffee Hits Aggressive 200% Growth Goals by Using Machine Learning
How Death Wish Coffee Hits Aggressive 200% Growth Goals by Using Machine Learning
Food and Beverages
Zendesk
Food and Beverages
Zendesk
Live Statistics
How Beardbrand's Support Team of One Closes One-Touch Tickets Faster by Switching to Gorgias
How Beardbrand's Support Team of One Closes One-Touch Tickets Faster by Switching to Gorgias
Consumer Goods
Zendesk
Consumer Goods
Zendesk
Rules
How Try The World Drops Their Response Time to One Business Day By Having a Strong Shopify Integration
How Try The World Drops Their Response Time to One Business Day By Having a Strong Shopify Integration
Food and Beverages
Zendesk
Food and Beverages
Zendesk
Customer Sidebar
How Sunski's Support Team of Two Reduces Their Response Time Using a Strong Shopify Integration
How Sunski's Support Team of Two Reduces Their Response Time Using a Strong Shopify Integration
Apparel and Fashion
Zendesk
Apparel and Fashion
Zendesk
Customer Sidebar
How Roma automates their ticket resolution and reduces their response time by 50%
How Roma automates their ticket resolution and reduces their response time by 50%
Luxury Goods and Jewelry
Luxury Goods and Jewelry
Live Chat
How Nomad Uses Automation to Reduce Their Response Time and Resolution Time by over 70%
How Nomad Uses Automation to Reduce Their Response Time and Resolution Time by over 70%
Consumer Electronics
Helpscout
Consumer Electronics
Helpscout
Macros
How MNML reduces their response time and resolution time by 35% by using social media integrations
How MNML reduces their response time and resolution time by 35% by using social media integrations
Apparel and Fashion
Zendesk
Apparel and Fashion
Zendesk
Social Media
How Marine Layer reduces their resolution time by 68% and increases their online orders by 75%
How Marine Layer reduces their resolution time by 68% and increases their online orders by 75%
Apparel and Fashion
Desk
Apparel and Fashion
Desk
Live Chat
How Love Your Melon Automates 25% of Their Tickets and Gears Up for Busy Season
How Love Your Melon Automates 25% of Their Tickets and Gears Up for Busy Season
Apparel and Fashion
Apparel and Fashion
Macros
How Darn Good Yarn saves 335 customer service hours a year by switching to Gorgias
How Darn Good Yarn saves 335 customer service hours a year by switching to Gorgias
Arts and Crafts
Freshdesk
Arts and Crafts
Freshdesk
Macros
How Bokksu decreases their response time by 50% and drives sales using Gorgias Chat
How Bokksu decreases their response time by 50% and drives sales using Gorgias Chat
Food and Beverages
Zendesk
Food and Beverages
Zendesk
Live Chat
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