App details
Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.
Automatically Handle 80% of Post-Sale Support Tickets
Let AI handle repetitive tasks like address changes, subscription management, order tracking, and more.
Make it simpler to purchase the right product
Our AI recommends products, explains them, and more, providing guidance like a seasoned salesperson to your customers.
Matches your brand voice
Octocom AI learns your tone, style, and terminology, ensuring customer interactions feel authentic and aligned with your values.
