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Metorik

Reporting + CRM for WooCommerce & Shopify
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This Gorgias integration for Metorik is free, but Metorik itself is a paid product.

Metorik is an all-in-one analytics solution for WooCommerce and Shopify stores, unifying your store's orders, customers, and products through comprehensive reporting and easy to navigate interface.

Our Gorgias integration allows you to see all your Gorgias conversations with a customer directly on their customer profiles in Metorik. Additionally, you are able to send emails to customers from their profile too.

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"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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