Sendlane’s unified email, SMS and reviews solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot.
With this integration, you can chat with your customers from Gorgias and sync communications with Sendlane SMS replies, without having to switch between applications.
Automatically open Gorgias tickets whenever a customer replies to an SMS, unifying your Sendlane SMS conversation to Gorgias to streamline your workflow
Avoid cluttering your Gorgias inbox with our rules based ticket opening system. We will not open tickets for opt-in or opt-out words.