Shopify is an investor in Gorgias, and our entire platform has been built around Shopify from the very beginning. 

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While Zowie connects to Shopify, it has very shallow capabilities in your helpdesk workflows. You can’t use Shopify data to automatically sort tickets, personalize messages, or update orders – which means extra clicks and tab switches on every single ticket.

Gorgias’s AI Agent answers emails like a human, with empathy and personalization, to automatically resolve up to 60% of your emails. Gorgias gives you more ways to review, QA, and improve AI accuracy with feedback.

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Zowie lacks true conversational AI. Emailbot redirects email inquiries to an external chatbot, creating a disjointed and frustrating customer experience.

Gorgias’s AI Agent for Sales handles the entire shopping journey, not just support. It chats with shoppers in real time, suggests the right products, applies discounts, and clears up hesitations before checkout.

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Zowie has no equivalent. No AI-powered product recommendations. No dynamic discounts. No way to capture all revenue opportunities.

Gorgias is a one-tab tool. We focus on high-quality integrations with tools most ecommerce brands use. ‍Enjoy 100+ easy-to-set-up integrations like Skio, Attentive, Okendo, and Smile.io.

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On Zowie, you risk having a scattered workflow with only 36 integrations.

Gorgias is enterprise-ready. Onboard on Gorgias’s secure and reliable platform smoothly with hands-on implementation, custom integrations, SMS support, advanced analytics and ticket management, support for multi-brand and multi-language, and more — that’s why 40% of the 250 largest stores on Shopify choose Gorgias.