Smile.io

Enterprise loyalty. Made easy. Launch fast. Spend less. Grow more. Smile is designed for high-volume businesses so you can create a loyalty program that drives results.

Get started with Gorgias

App details

Pricing

Starting at $49/month

Developed by

More info

Categories

Loyalty & Retention

Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.

Here's what you can do with the Smile integration:

Display Smile customer profile next to Gorgias tickets
Insert point balance of referral URL in Macros
Triage tickets based on VIP tier

For each customer, the following Smile data is available in Gorgias: point balance, referral URL, VIP tier, state.

"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."

Tosha Moyer

Senior CX Manager

"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."

Sindi Melgar

Customer Service Manager

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."

Molly Wallace Kerrigan

VP Marketing

"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."

Mia Chapa

Sr. Director of Customer Experience

Check out more apps like this

CraftCX

Measure and improve your AI-led customer experience.

PREFERRED PARTNER

CERTIFIED PARTNER

TRUSTED PARTNER

Copilot by TalentPop

AI-crafted replies in Gorgias you team can review and send.

PREFERRED PARTNER

CERTIFIED PARTNER

TRUSTED PARTNER

Voila

Show live tracking info for all your tickets!

PREFERRED PARTNER

CERTIFIED PARTNER

TRUSTED PARTNER

VanChat AI Chatbot

ChatGPT powered AI chatbot for increasing revenue.

PREFERRED PARTNER

CERTIFIED PARTNER

TRUSTED PARTNER