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Smile.io

Show loyalty points next to tickets in Gorgias, giving your agents full context on VIP customers.
Get Started With Gorgias
Pricing
Pricing
Starting at $49/month

Smile.io creates and manages reward programs (loyalty points, referrals and VIP programs) to build a fruitful relationship with both your new customers and the most loyal ones.

Here's what you can do with the Smile integration:

  • Display Smile customer profile next to Gorgias tickets
  • Insert point balance of referral URL in Macros
  • Triage tickets based on VIP tier

For each customer, the following Smile data is available in Gorgias: point balance, referral URL, VIP tier, state.

Supporting brands as unique as yours

“I already love Gorgias because its email and chat capabilities are ahead of the competition, so I trust Gorgias to also build the best AI Agent.”

Tosha Moyer

Senior CX Manager

at

Psycho Bunny

Read more ↗︎

“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers get faster responses.”

Molly Kerrigan

Senior Director of Retention

at

Shinesty

Read more ↗︎

"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations.”

Sindi Melgar

Customer Service Manager

at

Baby Gold

Read more ↗︎

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