KrispCall and Gorgias integration allows you to manage telephony interactions and customer service more efficiently. With just a few clicks, the integration ensures all relevant call information is fully synced to a Gorgias ticket. This includes detailed customer information, links to call recordings and voicemails, and the agent handling the call. Likewise, contact details and notes captured during calls are seamlessly synchronized, ensuring your support team always has the most up-to-date information.
Click to Call and Sync Call Logs: Agents don't have to waste time searching for numbers to make a call or to manually log details.
Deliver Exceptional Customer Experiences: With a complete call history and customer data at their fingertips, agents can address customer needs effectively.
Ensure Data Accuracy: Eliminate errors by automatically syncing contact information. In-call notes are also automatically synced with the corresponding Gorgias ticket.