The future is AI + HI - human Gorgias trained e-com customer service agents, supported by artificial intelligence (Chat-GPT). You can choose between a fully AI powered customer service experience, a 100% HI (human intelligence) customer service team, or a hybrid customer service setup utilizing the best of both worlds.
Dramatically speeds up client onboarding, going from potentially hours down to seconds, with a simple click of a button.
Track your ticket usage right from the dashboard and view the cost of any additional tickets for that billing cycle.
Leverage Chat-GPT to respond to customer emails. Upload docs & URLs with company FAQs and info, and our AI uses it to respond to customer inquiries. Currently in Beta.