Brightpearl by Sage

The integration of Gorgias, an emerging leader in customer support helpdesk software, with Brightpearl by Sage’s comprehensive Retail Operating Solution, revolutionizes your online selling strategy. This synergy creates a synchronized and centralized dashboard that significantly enhances the efficiency of managing customers and orders, facilitating a smooth transition to a robust multichannel sales environment. The integration is essential for businesses seeking to enhance their customer support while maintaining efficient operational workflows and offers many key benefits:

• Seamlessly update order information between Brightpearl by Sage and Gorgias, equipping your customer service team with real-time order data. This enables them to quickly address customer inquiries and offer exceptional support.
  
• Reduced manual data Entry
• Improved Customer Satisfaction by providing faster and more accurate support, business can improve the satisfaction level and reduce customer churn
  

• Streamlined customer support
• Automated order status updates
• Real-time order tracking in Gorgias from Brightpearl