We are Gorgias. We embrace challenges and the learning that stems from them. We are a global-first team driven by the rich diversity of perspectives and lived experiences. Together, we’re building a product that delivers exceptional customer experience. We hold ourselves accountable to our five core values: be 100% honest, be customer first, strive for excellence, take extreme ownership, and maximize your impact.
Gorgias values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Why people love working at Gorgias
We're succeeding, with over 15,000 customers and growing +30% year-over-year
Competitive stock options program ensuring we all benefit from our fast growth
Benefits programs including healthcare, pension, lunches and L&D+wellness stipends
Market-leading PTO policy including paid parental leave, sabbatical program & sick time
Awesome offices around the world where we work in-person on Wednesday & Thursday
Company and team retreats bringing global colleagues together in-person
Extremely transparent environment where 100% honest feedback will help you grow fast
We’re on the forefront of AI innovation using the latest tools and technology
Interview Process
While the process may differ slightly depending on the team or role, you can generally anticipate some version of this.
1
Recruiter Screen
We’ll get to know each other through a video call.
2
Manager Interview
Meet your future direct manager and understand more about the team.
3
Case Study
Show us what you’ve got! Provide a sample of your work to prove what you’re capable of.
4
Leadership Call
Meet senior leaders of Gorgias and understand our culture and vision.
5
Offer
Data-driven compensation and world-class benefits. Every employee receives stock options to align us all together.
“We have the freedom to lead impactful projects, and collaboration feels seamless—even across time zones. Our focused and friendly team makes it easy to innovate and succeed together.”
Vincent Gilles - Site Reliability Engineer
“Every day brings fresh chances to grow and focus on what truly matters for our customers. We skip boring routines, prioritize meaningful work, and create real impact together.”
Roman Fayzullin - Senior Software Engineer
“I’m inspired daily by the talented engineers I work with and how our product impacts brands and customers. Tackling challenges that truly matter keeps the work exciting and rewarding.”
Victor Duprez - Director of Engineering - Automations & ML
“I grow so quickly alongside this rocket ship of a team. Going above and beyond feels effortless because I’m motivated, curious, and driven to keep learning and evolving every day.”
Filip Jankovic - Sales Team Lead
“No matter your role, you’ll face new challenges daily with a team that supports your growth. It’s an incredible journey through the fast-paced, dynamic world of ecommerce.”
Aleksandra Pavic - Customer Support Manager
“Joining Gorgias has been the best career decision of my life. I’ve learned so much here and love every part of it—my team, the projects I work on, and the company’s inspiring culture.”
Adeline Bodemer - VP of People Ops
Job Openings
Benefits & Perks
Competitive salary
60th and above percentile in compensation.
Health coverage
It's important to stay healthy and we'll make sure you do.
Generous Equity Package
Skin in the game to share in our future success.
Company Offsites
Meet the global team in a new location.
16-Week parental leave
Include maternity, paternity, and adoption leave.
5 Weeks of Vacation
A balanced work-life can go a long way.
Retirement Benefits
We're looking ahead and so can you.
Fully Stocked Kitchen
Stocked with snacks of your choosing.
Paid Sick Leave
Paid Sick Leave
Hybrid Work Policy
6 weeks of full remote work every year
Professional development and wellbeing budget
Up to $2,000 of learning material and wellness support per year.
Join Gorgias to help us make customer support easy for Ecommerce brands.