Quickly respond to negative reviews by managing Yotpo data directly in the Gorgias widget for personalized support across any channel.
Provide rapid and personalized support to your shoppers without switching tabs all day long.
Get the full context and view customer purchase history, loyalty points, and website reviews from the customer sidebar.
Access comprehensive customer review details, including average sentiment and rating, and top topics to engage with customers in one place.
Easily moderate and track all customer reviews, as Gorgias automatically generates tickets for incoming reviews.
Agents can respond to reviews publicly or privately with the help of comprehensive customer data and Macros.