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The Future of Support Is Automated: How To Accurately Automate +30% of Support Tickets

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Learn 3 strategies that automate 30%+ of your most basic, repetitive questions and save time for your most impactful interactions.
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Automation Playbook

What's inside

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1

Introduction: Why automate your support?

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2

Strategy 1: Automatically answer 15% of tickets directly in Chat

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3

Strategy 2: Automatically deflect 10% of tickets with Help Center content

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4

Strategy 3: Steer customers away from email to automate 5% more requests

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5

Track Automation to measure and improve

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6

Myths about automation

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7

Next steps: Learn more about Gorgias Automate

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Building delightful customer interactions starts in your inbox

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