Gorgias Helpdesk

The #1 AI-powered  helpdesk for ecommerce

Empower your team to offer fast, omnichannel support and turn shoppers into loyal customers.

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Trusted by 15,000 brands on their journey from first order to hundreds of millions in sales globally

Use cases

Designed for busy ecommerce CX teams

Manage all support messages from every channel in one centralized inbox.

"Before transitioning to Gorgias, we were using Gladly. We didn't have the ability to segment or streamline to meet our customer's needs. Gorgias checks all the boxes."

Gabrielle McWhirter

CX Operations Lead

Performance

What you can expect using Gorgias Helpdesk

30%
less

labor cost

43%
faster

first response time

44%
higher

LTV after a year

Features

Your all-in-one tool to manage  every support interaction

Explore your new toolbox of automatons, integrations, and reports to elevate your customer experience and empower your team.

See Gorgias Helpdesk in action

Rated & trusted by the best in the business

"We used to use Salesforce but Gorgias integrates much better with Shopify and other ecommerce tools. Our team can now manage workflows without needing custom development — we save over $100k/year by switching."

Emily McEnany

Senior CX Manager

"With Gorgias, you're getting a platform that truly streamlines support. We were losing customers and money with our previous helpdesk. We've seen 90% faster response times, 5% fewer returns, and much happier customers. It's a game-changer."