Loop is the exchange-first platform for scaling Shopify brands including Princess Polly, Chubbies, and Patagonia. With Loop & Gorgias working together, you can create a seamless support experience in three ways:
- Populate relevant returns data in the ticket view of your Gorgias Admin
- Proactively support shoppers with a Gorgias Chat Widget on your Loop returns page
- Give shoppers the opportunity to initiate a Loop return directly from a Live Chat or your Help Center
With Gorgias and Loop you can give customers a self-serve returns experience at their pace, view return details without switching tools, and use return data to level-up chat conversations.
