"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Bring all of your support channels together into one platform with Gorgias Support Suite – automating up to 60% of customer inquiries to deliver support efficiency and savings on operational costs.
Transform how you engage your shoppers with Gorgias Marketing Suite. Offer proactive chat campaigns that reduce bounce rates by 37% and scalable, personalized shopping assistance that increases conversions.