{"key":"negative","value":74},{"key":"neutral","value":3},{"key":"positive","value":11}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":33}","{\"Customer Service Responsiveness\":32}","{\"Customer Service Helpfulness\":28}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Tracking Information\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":29}","{\"Product Quality Functionality\":13}","{\"Product Quality Description Accuracy\":8}"]}

{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.7}"}