{"key":"negative","value":342},{"key":"positive","value":754},{"key":"neutral","value":67}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":79}","{\"Customer Service Responsiveness\":73}","{\"Customer Service Helpfulness\":64}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":77}","{\"Product Quality Durability\":64}","{\"Product Quality Materials Used\":52}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":84}","{\"Returns Refunds Ease Of Returns\":64}","{\"Returns Refunds Clarity\":22}"]}

{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.2}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":3.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.9,\"industry_avg_topic_rating\":2.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":3.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":4.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":4.7}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}