{"key":"positive","value":1178},{"key":"neutral","value":48},{"key":"negative","value":79}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":58}","{\"Customer Service Responsiveness\":57}","{\"Customer Service Helpfulness\":44}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":20}","{\"Delivery Shipping Overall Delivery Shipping\":14}","{\"Delivery Shipping Tracking Information\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Functionality\":5}","{\"Product Quality Description Accuracy\":2}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"}