{"key":"negative","value":8},{"key":"positive","value":4}

{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":1}","{\"Customer Service Responsiveness\":1}","{\"Customer Service Overall Customer Service\":1}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Value Proposition\":1}","{\"Pricing Value For Money Pricing Fairness\":1}","{\"Pricing Value For Money Overall Pricing Value For Money\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":3}","{\"Returns Refunds Ease Of Returns\":2}"]}

{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.3}"}