{"key":"negative","value":110},{"key":"neutral","value":7},{"key":"positive","value":61}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":19}","{\"Customer Service Overall Customer Service\":18}","{\"Customer Service Helpfulness\":15}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":59}","{\"Delivery Shipping Overall Delivery Shipping\":57}","{\"Delivery Shipping Tracking Information\":7}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":13}","{\"Product Quality Durability\":7}","{\"Product Quality Functionality\":4}"]}

{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.8}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":1.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.9,\"industry_avg_topic_rating\":3.4}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.5}"}