{"key":"positive","value":1026},{"key":"negative","value":321},{"key":"neutral","value":13}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":198}","{\"Customer Service Responsiveness\":193}","{\"Customer Service Helpfulness\":164}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":21}","{\"Delivery Shipping Timeliness\":21}","{\"Delivery Shipping Carrier Performance\":6}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":68}","{\"Product Quality Functionality\":35}","{\"Product Quality Durability\":28}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":2.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.8}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.6}"}