{"key":"negative","value":79},{"key":"neutral","value":7},{"key":"positive","value":8}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":39}","{\"Customer Service Responsiveness\":37}","{\"Customer Service Helpfulness\":33}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":10}","{\"Pricing Value For Money Overall Pricing Value For Money\":9}","{\"Pricing Value For Money Value Proposition\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Refund Timeliness\":12}","{\"Returns Refunds Overall Returns Refunds\":12}","{\"Returns Refunds Ease Of Returns\":5}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.9}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"}