{"key":"positive","value":140},{"key":"negative","value":61},{"key":"neutral","value":1}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":18}","{\"Customer Service Responsiveness\":17}","{\"Customer Service Helpfulness\":16}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":13}","{\"Delivery Shipping Overall Delivery Shipping\":13}","{\"Delivery Shipping Tracking Information\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":14}","{\"Returns Refunds Ease Of Returns\":9}","{\"Returns Refunds Clarity\":5}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":2.3}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.2}"}