{"key":"positive","value":209},{"key":"negative","value":184},{"key":"neutral","value":9}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":75}","{\"Customer Service Responsiveness\":72}","{\"Customer Service Helpfulness\":65}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":35}","{\"Product Quality Durability\":17}","{\"Product Quality Materials Used\":11}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":41}","{\"Returns Refunds Ease Of Returns\":21}","{\"Returns Refunds Refund Timeliness\":17}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":2.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":1.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":3.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":1.9}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.2}"}