{"key":"negative","value":1222},{"key":"positive","value":841},{"key":"neutral","value":62}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":255}","{\"Customer Service Responsiveness\":251}","{\"Customer Service Helpfulness\":190}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":234}","{\"Delivery Shipping Timeliness\":231}","{\"Delivery Shipping Tracking Information\":33}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":623}","{\"Product Quality Functionality\":506}","{\"Product Quality Durability\":137}"]}

{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":1.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":2.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":1.4}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":1.6}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":2.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.6,\"industry_avg_topic_rating\":3.2}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.1}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}