{"key":"positive","value":2398},{"key":"negative","value":491},{"key":"neutral","value":40}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":74}","{\"Customer Service Overall Customer Service\":74}","{\"Customer Service Helpfulness\":57}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":137}","{\"Product Quality Durability\":115}","{\"Product Quality Materials Used\":84}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":196}","{\"Returns Refunds Ease Of Returns\":150}","{\"Returns Refunds Clarity\":54}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":2.3}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.1}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":4.2}"}