{"key":"negative","value":14},{"key":"neutral","value":1}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Helpfulness\":3}","{\"Customer Service Overall Customer Service\":3}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Overall Pricing Value For Money\":1}","{\"Pricing Value For Money Pricing Fairness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Durability\":4}","{\"Product Quality Functionality\":3}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":4.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}