{"key":"positive","value":612},{"key":"negative","value":1293},{"key":"neutral","value":104}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":598}","{\"Customer Service Responsiveness\":595}","{\"Customer Service Helpfulness\":496}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":453}","{\"Delivery Shipping Timeliness\":441}","{\"Delivery Shipping Carrier Performance\":76}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":150}","{\"Product Quality Durability\":97}","{\"Product Quality Functionality\":87}"]}

{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":1.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":3.6}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.0}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":2.6}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":2.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":1.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":2.7}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":3.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.3}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.1}"}