{"key":"positive","value":1476},{"key":"negative","value":263},{"key":"neutral","value":40}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":50}","{\"Customer Service Responsiveness\":48}","{\"Customer Service Helpfulness\":40}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":56}","{\"Product Quality Durability\":41}","{\"Product Quality Materials Used\":25}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":123}","{\"Returns Refunds Ease Of Returns\":95}","{\"Returns Refunds Refund Timeliness\":50}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.8}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.6}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.9,\"industry_avg_topic_rating\":2.3}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.1}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.6}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"}