{"key":"positive","value":539},{"key":"neutral","value":13},{"key":"negative","value":189}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":68}","{\"Customer Service Responsiveness\":67}","{\"Customer Service Helpfulness\":46}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":50}","{\"Delivery Shipping Overall Delivery Shipping\":49}","{\"Delivery Shipping Carrier Performance\":18}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":34}","{\"Returns Refunds Ease Of Returns\":24}","{\"Returns Refunds Refund Timeliness\":12}"]}

{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":2.1}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.6}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.8}"}