{"key":"positive","value":1781},{"key":"negative","value":188},{"key":"neutral","value":46}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":44}","{\"Customer Service Responsiveness\":40}","{\"Customer Service Helpfulness\":32}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":29}","{\"Delivery Shipping Timeliness\":25}","{\"Delivery Shipping Carrier Performance\":15}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":101}","{\"Product Quality Durability\":98}","{\"Product Quality Functionality\":26}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":2.8}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":2.9}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":2.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.5}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":4.1}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.3}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.0}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":3.8}"}