{"key":"negative","value":322},{"key":"positive","value":890},{"key":"neutral","value":89}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":218}","{\"Customer Service Responsiveness\":214}","{\"Customer Service Helpfulness\":143}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":34}","{\"Delivery Shipping Overall Delivery Shipping\":34}","{\"Delivery Shipping Tracking Information\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":33}","{\"Product Quality Functionality\":26}","{\"Product Quality Durability\":14}"]}

{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":2.7}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.6,\"industry_avg_topic_rating\":2.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":3.9}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.0}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":1.3}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.2}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":3.9}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":2.9}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.2}"}